FAQ
General Questions
Q: What types of fabrics do you offer? A: We offer a wide range of fabrics including cotton, silk, wool, polyester, linen, and blends. We also have specialized fabrics such as organic, eco-friendly, Water Resistant, Flame Retardent, Chemical Processed, Laminated, Printed, Dyed & Much More, according to the Client's custom needs.
Q: Do you have a catalog or fabric swatches available? A: Yes, we provide a comprehensive catalog and can send fabric swatches upon request to help you choose the perfect material for your needs.
Q: Where are your fabrics sourced from? A: Our fabrics are sourced from reputable manufacturers and suppliers worldwide, ensuring high quality and sustainability.
Q: Do you offer eco-friendly or sustainable fabric options? A: Yes, we offer a selection of eco-friendly and sustainable fabrics. Please inquire about our organic cotton, recycled polyester, and other sustainable options.
Custom Orders
Q: How can I place a custom order? A: To place a custom order, please contact our sales team with your specific requirements, including fabric type, color, pattern, and quantity. We will work with you to fulfill your order.
Q: What is the minimum order quantity for custom fabrics? A: The minimum order quantity varies depending on the type of fabric and customization required. Please contact us for specific details.
Q: Can I provide my own design or pattern for custom fabrics? A: Yes, we can produce fabrics based on your designs or patterns. Please provide us with detailed specifications or samples, and our team will assist you with the process.
Q: How long does it take to process and deliver a custom order? A: The lead time for custom orders depends on the complexity and size of the order. Typically, it ranges from 1 to 4 weeks. We will provide a more accurate timeline once we review your requirements.
Pricing and Payment
Q: How do you determine pricing for custom fabric orders? A: Pricing is based on several factors including fabric type, customization, order quantity, and delivery requirements. Please contact us for a detailed quote tailored to your order.
Q: What payment methods do you accept? A: We accept various payment methods including bank transfers & UPI. For large orders, we may also offer payment plans. Please contact our billing department for more details.
Q: Do you offer discounts for bulk orders? A: Yes, we offer competitive pricing and discounts for bulk orders. Please contact our sales team to discuss your requirements and receive a customized quote.
Shipping and Delivery
Q: Do you ship internationally? A: Yes, we ship our fabrics worldwide. Shipping costs and delivery times vary based on the destination and order size. Please contact us for specific shipping information.
Q: How can I track my order? A: Once your order is shipped, we will provide you with a tracking number and instructions on how to track your shipment online.
Q: What is your return policy for custom orders? A: Due to the bespoke nature of custom orders, returns are generally not accepted. However, if there is a defect or issue with your order, please contact us immediately, and we will work to resolve the issue to your satisfaction.
Additional Services
Q: Do you offer fabric consultation services? A: Yes, we provide fabric consultation services to help you choose the best materials for your project. Our experts can guide you through the selection process based on your specific needs and preferences.
Q: Can you assist with design and development for custom fabrics? A: Absolutely! Our team of designers and textile experts can assist you in developing custom fabrics from concept to production, ensuring your vision is realized.
Q: Do you provide digital printing or embroidery services? A: Yes, we offer both digital printing and embroidery services for custom fabrics. Please contact us to discuss your project and receive a tailored solution.